Associate Professor at the University at Albany (SUNY) and Director of the National Center for Excellence in Homeless Services

Heather has researched prevalence of adverse childhood experiences (ACE) and service use among homeless people and co-developed the Restorative Integral Support (RIS) model with John Records. Heather co-leads ACE Think Tank and Action Team meetings and works closely with local service agency directors to strengthen an ACE response that builds community resilience and advances equitable policies.

Recent Publications